Boston Drivers Click to Fight Potholes

Boston’s commuters share their pothole-related woes through a new service that helps community members call attention to non-emergency issues in their neighborhoods.

Any Bostonian will tell you that driving in the late spring can be worse than driving in the dead of winter. The cause? Potholes — potholes everywhere, formed first by heavy winter snows and then exacerbated by late spring rains — and, of course, the multitude of cars clunking relentlessly into them.

Through a new service called SeeClickFix, Bostonians and anyone else can go online to report pothole sightings and any other non-emergency problems in their neighborhoods. Boston drivers have already marked dozens of potholes from Revere to Waltham to Jamaica Plain.

Started by a group of New Haven techies and community advocates, SeeClickFix allows anyone to start up a “watch list.” Using Google Maps technology, the service pulls up a map of your area. Once you’ve located the problem, you can insert a “ticket” to describe the problem and suggest how to fix it, then you share it with the rest of the online public. So far, Houstonians have reported broken curbs, New Yorkers have complained about inefficient traffic lights, and DC bikers have reported bus lane violations. But so far, potholes are the number one complaint. This is most likely because contributors recognize that even if the city government won’t fix the problem, cyclists and drivers will at least know which roads to avoid.

Try it out. linked to the site and made the pothole problem an obsession, but many major cities don’t have any issues reported — yet.

Tags: philadelphiabostonhouston

Next City App Never Miss A StoryDownload our app ×

You've reached your monthly limit of three free stories.

This is not a paywall. Become a free or sustaining member to continue reading.

  • Read unlimited stories each month
  • Our email newsletter
  • Webinars and ebooks in one click
  • Our Solutions of the Year magazine
  • Support solutions journalism and preserve access to all readers who work to liberate cities

Join 878 other sustainers such as:

  • Ben in Van Nuys, CA at $5/Month
  • Anonymous in Westport, California, CA at $240/Year
  • Anonymous at $25/Month

Already a member? Log in here. U.S. donations are tax-deductible minus the value of thank-you gifts. Questions? Learn more about our membership options.

or pay by credit card:

All members are automatically signed-up to our email newsletter. You can unsubscribe with one-click at any time.

  • Donate $20 or $5/Month

    2022-2023 Solutions of the Year magazine

  • Donate $40 or $10/Month

    Brave New Home by Diana Lind